Axcient raises standard service pricing ~4% following ConnectWise acquisition

Why this matters: Price increase directly affects partner cost base and margins on resold Axcient services.

Partner impact analysis

Partner impact analysis available on Pro

Get the actionable “what this means for your business” read on every change.

Summary

After ConnectWise acquired Axcient in September 2024, a roughly 4% price increase on standard services took effect in March 2025 per MSP community reports. Axcient confirmed MSPs can keep purchasing through distributors such as Pax8 on the same terms.

What changed

ConnectWise acquired Axcient (September 2024)
~4% price increase on standard services effective March 2025
Purchasing via Pax8 and other distributors unchanged
24/7/365 support retained for x360Recover partners

VendorRadar's neutral summary. For the vendor's own wording, follow the source below.

Read original announcement Open Axcient's VendorRadar profile