Avaya Cloud Office partners transition to RingCentral platform
Why this matters: Platform migration eliminates an existing product line, directly affecting partner margin structures, agreements, and customer relationships.
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RingCentral announced it will migrate all existing Avaya Cloud Office customers and partners directly onto the RingCentral platform and brand, effective July 24, 2026. Partners who sold or supported ACO will need to operate under RingCentral's program structure going forward. This represents a full discontinuation of the Avaya Cloud Office product line as a separate offering.
What changed
- Avaya Cloud Office product line transitions to the RingCentral platform and brand on July 24, 2026.
- All existing ACO customers are migrated to RingCentral directly.
- Partners previously selling ACO will be brought under RingCentral's partner program.
- The Avaya Cloud Office brand is effectively retired as of the transition date.
VendorRadar's neutral summary. For the vendor's own wording, follow the source below.
Read original announcementOpen Avaya's VendorRadar profile