Zoom: other
Why this matters: Certification and competency restructuring affects partner operations and qualification paths without a direct revenue change.
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Zoom integrated its Services Certification program into the Zoom Up partner platform and merged it with the existing Sales Competencies framework. The change, announced in November 2025, is intended to refine how partners are segmented within the program.
What changed
- Services Certification program moved under the Zoom Up umbrella
- Services Certification combined with existing Sales Competencies
- Updated partner segmentation model based on the merged framework
- Change announced in November 2025
VendorRadar's neutral summary. For the vendor's own wording, follow the source below.
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